1. You can return any product that you have purchased from us ONLY IF IT IS DEFECTIVE AND YOU PRODUCE ADEQUATE PICTURE PROOF FOR THE SAME, and as long as it has the
- customer invoice
- all its original packaging and accessories, including the box, original tags/labels and all other items originally included.
- and is in original condition
Please note that if the product received back by us does not meet the conditions mentioned above, the refund will not be provided.
2. You need to make sure that you must notify us of any defects in the product or incorrectly shipped at the time of delivery or within 24 hours of receipt of the product at email@example.com. Please do mention Order no, airway bill, pictures of the recieved product and your bank account details.
Once we receive the mail from you, we will ensure that the product is picked up from your premise by our courier within 7 days. If the courier boy fails to find you at the address, there will be a Rs 100 charge payable by you at the time of delivery of the replacement. As soon as we have received the product, we will deduct convenience fees (INR 200 for NON-COD and INR 250 for COD ) and refund the balance amount to your bank account received in mail,If you wish to get the same product again, you will have to place a fresh order.